On Demand

Join Customer Analytics Consultant Rainu Climaco, as she covers best practices to identify struggle behavior across the Customer Analytics portfolio. This webinar will focus on utilizing the Struggle Analytics feature within IBM Tealeaf Customer Experience on Cloud. During this webinar, we will:

  • Understand how to navigate and interpret Struggle Analytics standard and custom event data
  • Learn how to quickly identify struggle behavior patterns in order to immediately address and improve visitor experiences
  • Review use cases and provide best practice recommendations on how to best identify and minimize struggle on your e-commerce site