The world has been taken over by AI lately, and customer service is no different. Other than the hype, how can customer service organizations plan and adopt AI to improve their operations?
In this webinar, we join with Customer Service analyst Esteban Kolsky (ThinkJar) to discuss the best way to adopt and embrace AI. We’ll be answering questions most often asked including:
- What is the value of adopting AI this time around?
- Where do we start? Is there a framework?
- Can AI help me deliver better customer experiences?
- Where is AI going? Is this just hype?