On Demand

Join our guest analyst, Fatemeh Khatibloo of Forrester, and Rashmi Vittal of the SAP Customer Data Cloud from Gigya to learn the answer. These two customer data experts will show you how to:

  • Protect your business and win more customer trust through strong customer data management “guardrails”
  • Differentiate your digital experiences from the competition by providing customers with control of their own personal data
  • Build more trusted, personalized customer relationships through the power of unified profiles composed of permission-based, first-party customer data
On Demand

With our maturity model and a commitment across your business to truly put customers first, you can capitalize on this opportunity to go beyond mere compliance and earn the lasting trust and loyalty of customers that will make you stand out in a competitive marketplace. Join experts Rashmi Vittal and Sergey Krayniy from the SAP Customer Data Cloud from Gigya to learn:

  •     How to consistently and transparently capture preference and consent data at each customer touch point
  •     Why centralizing profile, preference and consent data in an audit-ready vault protects the business
  •     How providing a self-service preference center builds trust with customers by giving them transparency and control of their personal data
  •     Why the secret to next-level omnichannel experiences starts with a unified customer profile
On Demand

Struggling to keep up with rapidly evolving customer habits? Learn how to stay relevant in changing markets. In this webinar you will hear:

  • How brands are moving towards a digital or mobile-first presence, as the demand for convenience grows
  • What measures brands are taking to meet heightened customer expectations across all touchpoints
  • How brands are meeting the challenge of keeping up with more informed, educated and fluid customers
  • How external factors beyond a brand’s control, can create additional challenges...or opportunities
On Demand

Key Takeaways:

  •     Explore attribute-based access management that can power smarter, more secure authorization policies and permission-based personalization
  •     Detail the customer engagement benefits of turning your marketing department into a real strategic partner in compliance efforts
  •     Highlight how strategic profile, preference and consent data management can build market-differentiating customer trust in the B2B marketplace
On Demand

Whether you’re a small or large enterprise, adopting a marketing cloud solution is today’s competitive advantage in driving increased demand and revenue

Join us for a live demo of the SAP Marketing Cloud to see how you can easily level up:

  • Dynamic customer profiling
  • Segments and Campaigns
  • Commerce marketing
  • Marketing insights and customer attribution
On Demand

Running a commerce business with increasing customer demands, products, and channels (digital, mobile, in-store) is no easy task. So how can SAP Commerce Cloud help?

Join us for a live demo to see how you can grow your business while delivering the best omni-channel commerce experience through:

  • Omni-channel commerce storefront
  • Contextual, personalized offers at the right time
  • Smarter order, product and fulfillment management
On Demand

Whether your focus is on contact centers or field service visits, your customers expect a quick and effective service experience with minimal effort on their part... So how can SAP Service Cloud help?

Join us for a live demo to see how you can:

  • Create a true omni-channel call center by engaging with customers in the channel of their choice
  • Minimize downtime by delivering more seamless and proactive field service and build loyalty by supporting customers throughout every touch point of their buying journey
On Demand

How do the best brands establish, cement and build meaningful relationships with their customer?  What are the “signs” that a customer looks for when sizing up a brand for a long-term commitment?

Hear about the three steps that best brands can take to build a better customer relationship:

  • Know your customer to be able to orchestrate digital and offline channels

  • Establish customer trust to encourage positive value exchange

  • Grow the relationships through consistent positive experiences to keep customers for life

On Demand

Struggling with creating personalized and relevant content? Finding it hard to deliver personalized content to the right people? Learn how to overcome the many common data and systems obstacles that stand in your way-- from inconsistent channel experiences and disparate customer interaction systems, to stringent data restrictions. 

Discover how you can set your brand up to deliver the best contextual customer experiences possible.

Join us to explore the current state of “personalization redefined” and learn how leading brands manage their engagement practices to: 

  • Drive consistent personalization across the journey

  • Build customer trust with strong data privacy and protection practices

  • Create an individual-based personalization strategy 

On Demand

Running a commerce business with increasing customer demands, products, and channels (digital, mobile, in-store) is no easy task. So how can SAP Commerce Cloud help?

Join us for a live demo to see how you can grow your business while delivering the best omni-channel commerce experience through:

  • Omni-channel commerce storefront
  • Contextual, personalized offers at the right time
  • Smarter order, product and fulfillment management
On Demand

Whether your focus is on contact centers or field service visits, your customers expect a quick and effective service experience with minimal effort on their part... So how can SAP Service Cloud help?

Join us for a live demo to see how you can:

  • Create a true omni-channel call center by engaging with customers in the channel of their choice
  • Minimize downtime by delivering more seamless and proactive field service and build loyalty by supporting customers throughout every touch point of their buying journey
On Demand
On Demand

This webinar and research are designed to help marketers improve their customer experience and engagement strategies, meet customer expectations, and take advantage of the opportunity to stand out in their competitive sets.

Join Loyalty360 and SAP Customer Experience and benefit from these key takeaways:

  • A summary of the major hurdles brands saw in 2018—and how that will change in the coming year
  • Where brands see their own and their competitors’ marketing strategies—and what is on the horizon over the next 12 months
  • How to best position your brand to build or improve on your best-in-class customer experience in 2019
On Demand

The GDPR and other consumer privacy and data protection regulations are fundamentally changing how your business can deliver personalized digital experiences. What’s the best strategy for winning customers in this evolving regulatory climate?

Join our guest analyst, Fatemeh Khatibloo of Forrester, and Rashmi Vittal of the SAP Customer Data Cloud from Gigya to learn the answer. These two customer data experts will show you how to:

  • Protect your business and win more customer trust through strong customer data management “guardrails”
  • Differentiate your digital experiences from the competition by providing customers with control of their own personal data
  • Build more trusted, personalized customer relationships through the power of unified profiles composed of permission-based, first-party customer data
On Demand

For some organizations, field service is a post-sale, cash-draining obligation. For others, it’s an opportunity to engage customers, deepen relationships, and increase revenue.

Are you ready to turn field service from a cost center into a profit center?

Join Sebastian Ulbert & Lisa James with SAP Service Cloud for this 45 minute webinar, where they will explore the the evolution of field service and will share five practical steps that organizations can take to make the shift from cost center to profit center. You will learn how to:

  • Move from managing disconnected processes and reactive repairs to proactive, productized services
  • Keep your focus on the customer by leveraging the benefits of field service management software
  • Accelerate invoicing and cash flow by weeks or even months
  • Empower your technicians to become brand ambassadors
On Demand

Digital transformation continues to drive the business (B2B) and consumer (B2C) buying behavior. Delivering a winning digital experience drives growth, converts sales and improves client satisfaction.   

Join guest speakers, Forrester Senior Analysts John Bruno and Bruce Eppinger, as they discuss:

  • Trends in digital commerce,
  • Vital elements of world class digital experiences,
  • And the most important capabilities required for B2B and B2C companies to bring them to life.
On Demand

Whether you’re a small or large enterprise, adopting a marketing cloud solution is today’s competitive advantage in driving increased demand and revenue

Join us on October 25th at 10am PT/1pm ET for a live demo of the SAP Marketing Cloud to see how you can easily level up:

  • Dynamic customer profiling
  • Segments and Campaigns
  • Commerce marketing
  • Marketing insights and customer attribution
On Demand

Digital transformation continues to drive the business (B2B) and consumer (B2C) buying behavior. Delivering a winning digital experience drives growth, converts sales and improves client satisfaction.   

Join guest speakers, Forrester Senior Analysts John Bruno and Bruce Eppinger, as they discuss:

  • Trends in digital commerce,
  • Vital elements of world class digital experiences,
  • And the most important capabilities required for B2B and B2C companies to bring them to life.
On Demand

Ready to Grow Your Commerce Business? Learn how with SAP Commerce Cloud

Running a commerce business with increasing customer demands, products, and channels (digital, mobile, in-store) is no easy task. So how can SAP Commerce Cloud help?

Join us for a demo to see how you can grow your business while delivering the best omni-channel commerce experience through:

  • Omni-channel commerce storefront
  • Contextual, personalized offers at the right time
  • Smarter order, product and fulfillment management
On Demand
On Demand
On Demand
On Demand
On Demand

Learn how SAP Sales Cloud, A.I. powered CRM platform, can help increase your sales productivity and build healthier pipeline.

Regardless of the size of your business, today’s customers are demanding and have choices. If they don’t like what you sell and how you sell, they will go to your competitor. To gain competitive edge, you need A.I. driven prescriptive insights to proactively respond to your customers ever changing needs.  So how can SAP Sales Cloud help?

Join us for a live demo to see how you can:

  • Use A.I. to identify, manage and prioritize the best leads and opportunities
  • Close deals faster from anywhere, anytime on any device
  • Gain holistic insights into account history, propensity to buy, forecasts and pipeline to maximize revenues
On Demand
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