The Learning Library gives you a quick and easy view of available content by topic to enhance your knowledge and proficiency on industry trends and changing regulations. The library contains a variety of categories, everything from Digital Trends to BSA.

Click the menu icon below to browse available topics.

On Demand

This webinar contains information regarding the promises and requirements as an Originating Depository Financial Institution (ODFI).  The promises include properly authorized entries processed in a timely and secured manner. The requirements of an ODFI include completing the annual ACH Audit, conducting an ACH Risk Assessment and processing entries under provisions for SEC Codes. Hosted by Jen Kirk, Epcor's VP of Industry and Government Relations.

On Demand

This webinar reviews the rules and responsibilities related to origination processing. A policy contains information relating to the ACH Audit, Risk, and security involved when processing entries.  Procedures are created to document the activities of origination, such as: how to market an originator, review the credit worthiness, implement, and train an originator. Hosted by Jen Kirk, Epcor's VP of Industry and Government Relations.

On Demand

This webinar reviews the rules and responsibilities related to origination processing. A policy contains information relating to the ACH Audit, Risk, and security involved when processing entries.  Procedures are created to document the activities of origination, such as: how to market an originator, review the credit worthiness, implement, and train an originator. Hosted by Jen Kirk, Epcor's VP of Industry and Government Relations.

On Demand

This webinar includes information required and recommended within an agreement between an ODFI and an originator.  The requirements include the ODFI’s right to initiate entries into the ACH Network on behalf of originators, terminate agreements, audit originators, and restrict transactions by SEC codes or limits. Learn about recommendations within an agreement which include security procedures, processing, and indemnity against the ODVI if rules are broken by the originator. Hosted by Jen Kirk, Epcor's VP of Industry and Government Relations.

On Demand

Learn the basics of accounting for debt securities. Included in this presentation is the criteria used for the classification of debt securities (HTM, Trading and AFS), as well as an introduction to recognizing bonds purchased at a premium or discount and their related amortization or accretion. In addition, general guidance on the valuation process, and financial statement and quarterly 5300, Schedule B presentation is covered. Hosted by Denise Brown, Senior Vice President, Controller.

On Demand

Corporate One offers this webinar to help you gain a better understanding of the types of investments available to credit unions. Investments covered include negotiable and custodial CDs, U.S. Treasury securities, U.S. Government Agency securities, mortgage-backed securities and SBA securities. Expand your financial knowledge and gain insight into how these investment options work. Hosted by Jeff Duesler, Senior Investment Services Representative.

On Demand

In the current interest rate environment, every basis point counts, and certificates of deposit have been the investment vehicle of choice for most credit unions. Learn how SimpliCD can save you and your staff time investing in CDs and how SimpliCD differentiates itself from the other programs available, including brokers, negotiable CDs, and rateline products. This webinar also reviews the benefits of “no-fee investing” and how SimpliCD could be leveraged for large credit unions that are traditionally not individual CD buyers (block quotes). Hosted by Jeff Duesler, Senior Investment Services Representative.

On Demand

Liquidity remains a primary regulatory concern in 2015. This webinar reviews one secondary liquidity option: using SimpliCD issuance to bring in non-member deposits. Learn how easy the process is and how SimpliCD does the work for you from start to finish. This webinar is applicable to CEOs, CFOs, ALM personnel and board members, operations professionals, risk managers, and anyone who is charged with watching the credit union’s liquidity. Hosted by Jeff Duesler, Senior Investment Services Representative.

On Demand

During this session, we discuss the main benefits of using this online trading platform. We also outline the basics of how to use SimpliCD online and review the dashboard’s seven tabs functions. 

On Demand

For the first time ever, the nation's six biggest banks got higher customer satisfaction ratings than their smaller peers (J.D. Power & Associates survey data). The top banks are seeing big benefits as they invest in mobile technology to create unique experiences, which they realize will drive engagement with younger consumers.

So what is the message to credit unions? Investing in innovative technology to create a digital engagement platform for acquiring new members is crucial. Without a holistic digital solution in place, you run the risk of becoming irrelevant.   

Join us to learn how your credit union can optimize its member onboarding experience leveraging the latest digital technology. Learn how to be more competitive with the larger financial institutions and ultimately grow your members. The discussion will also include Corporate One’s holistic, fully integrated digital solution to help drive profitability and membership growth. 

On Demand

A mortgage-backed security is a type of bond representing an investment in a pool of real estate loans. Learn how a MBS works and is bundled to be sold as a package investment. Spend time learning about the myths, risks and how to conduct your own due diligence to ensure the investment is right for your credit union. Hosted by Jeff Duesler, Senior Investment Services Representative.

On Demand

Well-publicized BSA/AML enforcement actions and fines continue to support a climate where BSA/AML compliance remains a primary requirement for all financial institutions, including credit unions.

Financial institutions continue to learn from enforcement actions and fines that there is no “too small to err”, and while the fines were for severe and systemic program deficiencies, the focus of such actions only reinforce that the “culture of compliance” starts at the top with executive management and the Board. Financial institutions are the “frontline” for law enforcement to safeguard the US financial system from the abuses of financial crime, including money laundering and terrorist financing, and as the Board sets the tone and the budgets for compliance efforts, Board members have specific responsibilities for their credit union’s BSA/AML program that cannot be overlooked. Hosted by Jennifer Morrison, CTP, CAMS-Audit, CAMS, Corporate One VP, Senior Risk Manager

On Demand

As credit union investment professionals think about getting defensive with their investment portfolios in the face of rising rates, there has been more interest in employing strategies that include adding floating-rate securities to an overall portfolio strategy. The rate on these securities will increase with the rise of short-term interest rates. In this webinar, you will learn about the floating-rate options available to your credit union and the benefits and risks of investing in these securities. You will also learn how to conduct your own due diligence to determine if this investment option is right for your credit union’s portfolio. Hosted by Jeff Duesler, Senior Investment Services Representative.

On Demand

This webinar discusses the investment options available to your credit union and the benefits and risks of investing in these securities. Learn how to conduct your own due diligence to determine if this investment option is right for your credit union’s portfolio.

In this webinar, you will learn:

  • What the Small Business Administration (SBA) is and why it is important
  • The attributes of SBA securities and lending parameters
  • The types of lending and securitization programs available, including their differences, similarities, risks, and advantages
  • Other resources that are available at the Corporate One branches of Multi Bank Securities

Hosted by Jeff Duesler, Senior Investment Services Representative.

On Demand

With the issuance of ASU 2016-13, “Financial Instruments – Credit Losses (Topic 326): Measurement of Credit Losses on Financial Instruments,” in June 2016, the Financial Accounting Standards Board (FASB) replaced the incurred-loss model of estimating credit losses with the current expected credit loss (CECL) model.

For financial institutions, this new accounting model is the most significant financial reporting change in decades. Beginning in April, we hope you’ll join us for a live, five-part webinar series that breaks CECL down in an easy-to-understand format.

Hosted by Corporate One, Accolade, and Crowe Horwath LLP, this webinar series will be comprehensive yet digestible, reviewing important aspects your credit union will need to understand to remain compliant and successful.

On Demand

We take a closer look at risk identification within the transition framework. In applying CECL, it is critical to understand portfolio characteristics and key drivers of portfolio performance, including lending attributes, loan structures, prepayment risks and changes in the macroeconomic environment. Risk identification will enable the credit union to appropriately segment and model the portfolios based on common drivers of risk. Hosted by Corporate One, Accolade, and Crowe Horwath LLP.

 

On Demand

Examine data inventory within the transition framework. Data inventory includes the reliability and accuracy of data elements in addition to the historical time horizon of data availability. Understanding the availability and limitations of data to develop and maintain an effective CECL model is critical. Hosted by Corporate One, Accolade, and Crowe Horwath LLP.

On Demand

This session discusses models to apply the methodology changes under CECL. There are loss-rate models and component loss models. We review examples of each. Examples of loss-rate models include open pool-cumulative credit loss and closed pool – vintage/static pool. Examples of component loss models include probability of default, loss given default/severity, exposure at default, and discounted cash flow. Hosted by Corporate One, Accolade, and Crowe Horwath LLP.

On Demand

This last session discusses and review existing qualitative factors and also discuss new considerations under the ASU. Hosted by Corporate One, Accolade, and Crowe Horwath LLP.

On Demand

The rapidly evolving financial marketplace presents new and exciting opportunities for your credit union. Learn how the most recent digital trends are impacting consumers and how to foster user-friendly experiences for your members. Hosted by Keith Riddle, Corporate One's EVP, Enterprise Solutions Development.

On Demand

Learn about best practices in mobile, including cutting-edge Fintech solutions that engage members from the start of the onboarding process. Hosted by Keith Riddle, Corporate One's EVP, Enterprise Solutions Development.

On Demand

With so many digital financial services available from Fintech providers these days, more and more consumers seek streamlined application experiences and approvals as soon as they are ready to borrow. In this webinar, we discuss how giving your members a seamless digital experience improves revenue and reduces abandonment. Hosted by Keith Riddle, Corporate One's EVP, Enterprise Solutions Development.

On Demand

Gain perspective on the industry trends shaping the development of digital solutions and learn five fundamental steps credit unions should evaluate when building a digital strategy to meet "mobile first" requirements for their membership. Hosted by Keith Riddle, Corporate One's EVP, Enterprise Solutions Development.

On Demand

As financial institutions leverage technology to offer consumers a better user experience, one of the exciting results is the growth of specific services, such as lending. The latest industry research shows a strong correlation between lending growth and mobile-banking usage. This webinar focuses on: 

  • The digital mortgage imperative
  • Digital trends impacting the mortgage lending process
  • An overview of the automated, mortgage-transaction platform Roostify, which offers a streamlined, digital mortgage platform to credit unions and credit union service organizations (CUSOs ).
On Demand

Digital engagement is increasing rapidly and the organizations who can provide an enriched user experience will ultimately capture the interest of savvy digital users.  With this webinar, gain an understanding of the importance of user experience (UX), as well as how frictionless service moments and personalization can elevate the credit union’s brand and digital services strategy. Hosted by Keith Riddle, Corporate One's EVP, Enterprise Solutions Development.

On Demand

Join us for a demonstration of ClickSWITCH, an automated debit-and-credit-switching platform. Learn how to help members fully engage with your credit union during the account-opening process. Hosted by Toby Thomas, Corporate One's VP, Busniess Unit Executive, Correspondent Services and Sales.

 

On Demand

A big trend in the financial industry right now is the continual evolution of consumer payment preferences. One of the biggest factors driving this evolution is the impact Fintech providers have created on frictionless payment experiences, such as person-to-person (P2P) payments. Learn about the dynamics impacting consumer payment preferences and the importance of unified money movement functionality, which not only includes P2P but also A2A (account to account) and expanded bill payment functionality. Hosted by Keith Riddle, Corporate One's EVP, Enterprise Solutions Development.

On Demand

Revolutionize mortgage lending with Roostify, a dynamic, all-digital and mobile loan application portal. In this demo, you will learn how Roostify simplifies and defines the loan process and helps your credit union remain competitive by meeting consumers’ expectations/desires for cutting-edge, digital financial solutions. Hosted by Rose Galliher, Corporate One Member Relationship Specialist.

On Demand

This introductory webinar provides a high level overview of Person-to-Person payments. Hosted by Keith Riddle, Corporate One's EVP, Enterprise Solutions Development.

On Demand

With this platform, your credit union can unify all the digital payment services you offer (and would like to offer), such as account-to-account (A2A) transfers and person-to-person (P2P) payments, into a single platform. Unifying these payment pieces will enhance the user experience, create simplicity for your members, and bring your credit union that much closer to competing with the big financial giants.

Come unpack the details with us about our new partnership during the webinar. Topics will include:
• An overview of the Corporate One/Payveris partnership
• Benefits of an open, unified, money-movement platform
• Solution/deployment options
• Discussion of real-time payments collaboration

Hosted by Corporate One EVP, Enterprise Solutions Development Keith Riddle, and Payveris Chief Operating Officer Marcell King.

On Demand

Open banking: Creating a paradigm shift in financial services delivery and digital engagement

“Open banking,” a growing concept in the financial services arena, is based upon the principles of decentralized access to financial data through Application Programming Interfaces (APIs) and open-source technology. Third party application development surrounds services provided by financial institutions, helping to enhance transparency for consumers when viewing their financial services accounts. Join us for an informative webinar that outlines the components of open banking, the use cases being developed and pursued by the Fintech community, and the future impact for credit unions and their membership. Our presenter for this innovative topic is Keith Riddle, EVP of Enterprise Solutions Development. 

On Demand

There are four elements, or “pillars,” that must be incorporated into a credit union’s AML program to meet its regulatory obligations. Let’s take a closer look at each pillar.

By: Naomi Glass, BSA/AML/OFAC Compliance Manager

On Demand

There are a multitude of challenges credit unions face in ensuring ongoing AML/BSA compliance. Here is a look at some of the main challenges that may be impacting your credit union today.

By: Naomi Glass, BSA/AML/OFAC Compliance Manager

On Demand

Examine the relatively new and popular risk governance terms: the first, second, and third lines of defense.

By: Jennifer Morrison, CTP, CAMS-Audit, CAMS, Corporate One VP, Senior Risk Manager

On Demand

Learn how risks are defined as inherent risks and residual risks, as well as controls, and the perils of assigning risks to the categories of low, medium or moderate, and high.

By: Jennifer Morrison, CTP, CAMS-Audit, CAMS, Corporate One VP, Senior Risk Manager

On Demand

Review topical information, best practices, and detailed suggestions for completing your BSA/AML risk assessment.

By: Jennifer Morrison, CTP, CAMS-Audit, CAMS, Corporate One VP, Senior Risk Manager

On Demand

Credit unions are required to submit SARs that are complete, sufficient and timely. Unfortunately, some credit unions file SARs that contain incomplete, incorrect, and/or disorganized narratives, making further analysis difficult, if not impossible.

By: Naomi Glass, BSA/AML/OFAC Compliance Manager

On Demand

It’s important for credit unions to remember that while many of you serve business members, your financial institution is a business, too.

By: Jennifer Morrison, CTP, CAMS-Audit, CAMS, Corporate One VP, Senior Risk Manager

On Demand

Depending on the severity of a financial institution’s AML program inadequacies, AML compliance officers could be held accountable, either criminally or civilly.

By Naomi Glass, BSA/AML/OFAC Compliance Manager

On Demand

One of the biggest trends in the financial industry is the continual evolution of consumer payment preferences. Check out three of the biggest factors driving this evolution.

By Keith Riddle, EVP, Enterprise Solutions Development

On Demand

Perhaps once thought of as just a trend, faster payments are clearly here to stay. Now is the time for your financial institution to make sure you’re prepared for your members’ ongoing, and growing, need for speed.

By Keith Riddle, EVP, Enterprise Solutions Development

On Demand

As technology continues to reshape the expectations of a new generation of consumers, credit unions focusing on positive mobile/digital member engagement will succeed in capturing the millennial market and those consumers looking for a better banking experience.

By Keith Riddle, EVP, Enterprise Solutions Development

On Demand

As credit unions leverage the convergence of digital banking and payment functionality to increase and retain membership, the next phase of the digital journey must be considered: the onboarding experience.

By Keith Riddle, EVP, Enterprise Solutions Development

On Demand

Learn how digital engagement is transforming the financial services sector.

By Keith Riddle, EVP, Enterprise Solutions Development

On Demand

As we work to better educate the millennial audience and understand consumer profiles, attitudes, behaviors and trends, we’ll find that our ability to acquire new members depends on our ongoing investment in digital channels and offering that “digital convenience.”

By Keith Riddle, EVP, Enterprise Solutions Development

On Demand

Learn how legendary football coach Paul “Bear” Bryant’s famous quote “offense sells tickets, but defense wins championships” applies to investing in floating-rate securities.

By Jeff Duesler, Senior Investment Services Representative

On Demand

During times of market volatility, valuable investment opportunities sometimes present themselves. One such recent opportunity is deep-discounted callable agency securities.

By Jeff Duesler, Senior Investment Services Representative

On Demand

While not all market participants agree on the right way of shrinking the balance sheet, most can agree that it is both necessary and long overdue.

By Jeff Duesler, Senior Investment Services Representative

On Demand

In February 2016, Corporate One became the first corporate credit union to offer Primary Financial Company’s new SimpliCD online-trading platform. SimpliCD Online offers easy, convenient access to trading and investment research at the credit union level.

By Jeff Duesler, Senior Investment Services Representative

On Demand

For the past few years, the phrase “normalization of interest rates” has been the buzzword from Federal Reserve board governors, bond market professionals and economic pundits alike.

By Jeff Duesler, Senior Investment Services Representative

On Demand

Maintaining a healthy loan portfolio is one of the most crucial performance components to help credit unions defend against the industry-consolidation trend.

By Perry Jones, VP Portfolio Manager

On Demand

While member deposits and net worth remain the primary funding source for assets, credit unions are increasingly using non-member deposits.

By Perry Jones, VP Portfolio Manager

On Demand

In the big picture, credit unions across the country continue to increase their loan-to-share ratios. This growth has many positive effects for credit unions, but a higher loan-to-share ratio could place pressure on your liquidity measures.

By Perry Jones, VP Portfolio Manager

On Demand

Credit unions are increasingly sourcing new advertising channels, such as internet radio, website banners and electronic billboards to attract new depositors. These are great ideas, and expanding channels to attract deposits is necessary for many credit unions to thrive.

By Perry Jones, VP Portfolio Manager

On Demand

The use of term funding outside the credit line, whether through term loans or term-certificate issuance, preserves your ability to access your credit-line funding for settlement and overnight needs.

By Perry Jones, VP Portfolio Manager

On Demand

As the race for faster/real time payments continues, here are five steps your credit union can follow to construct a faster-payments strategy, an important component of your strategic plan to ensure your credit union remains relevant and competitive.

On Demand

Fintech providers, government players, and everyday consumers continue to push forward the global race for constant availability of real-time payments through ever-evolving technology, standards/rules, and payment preferences. Here are two reasons why you need a faster-payments plan right now.

By Keith Riddle, EVP, Enterprise Solutions Development

On Demand

Check out six reasons to consider offering ACH origination services.

By Jen Kirk, AAP, EPCOR’s Director of Industry Relations

On Demand

Current industry research indicates digital lending is the next feature consumers are expecting to be added to the suite of intuitive digital banking experience.

On Demand

As financial institutions continue to leverage technology to offer consumers a better user experience, one of the exciting results is the growth of specific services, such as lending.

By Keith Riddle, EVP, Enterprise Solutions Development

On Demand

The explosive growth in digital engagement is contributing to the rise of another critical financial service: mobile/digital lending.

By Keith Riddle, EVP, Enterprise Solutions Development

On Demand

Review the Financial Accounting Standards Board ‘s(FASB) project to overhaul the guidance for credit losses using the current expected credit loss (CECL) model.

By Melissa Ashley, Executive Vice President and Chief Financial Officer

On Demand

Onboard new members in four minutes with our state-of-the-art, easy-to-use Account Opening platform powered by Gro Solutions. It works seamlessly in a browser and in a native app, providing flexibility and function to your prospective members and staff alike. Hosted by Toby Thomas, Corporate One’s VP, Correspondent Solutions.

On Demand

Our digital payments and money-transfer platform, powered by Payveris, is the key to meeting credit union members’ modern-day financial expectations while keeping your credit union at the center of digital commerce, including external transfers (A2A), cash (P2P) and bill pay. Learn more about this streamlined and adaptable platform during a live demo. 

Hosted by Toby Thomas, Corporate One’s VP Business Unit Executive, Correspondent Services Sales; and Greg Lander, Payveris’ Vice President of Sales.

On Demand

Understanding Distributed Ledger Technology

What is distributed ledger technology, and how will this new technology impact my credit union and members? What are use cases my credit union should be evaluating for potential solution delivery? Please join Keith Riddle, EVP of Enterprise Solutions Development, as he provides a basic overview of distributed ledger technology, commonly referred to as blockchain. Content includes an assessment of use cases within the financial services arena, a summary of the credit-union-owned platform CULedger, and practical strategies to keep apprised of developments within the emerging area of distributed ledger technology.

On Demand

Actionable Data Analytics

Understanding your member data can unlock big opportunities for your credit union to grow, serve its members more effectively and increase revenue. But, where do you begin? In this webinar we review what you need to know to get your arms around making the most of using data analytics at your credit union, including:

  • Understanding the different types of data and the latest trends in analytics
  • Finding and recognizing relevant data at your credit union
  • Identifying and developing the questions your data can help you answer
  • Understanding the analysis (i.e. the answers) your data provides and translating it into actionable strategies and next steps for your credit union

Whether your credit union has decided to tackle leveraging data analytics on its own or is considering working with a third party, this webinar provides a foundational and strategic overview of how your credit union can successfully use data analytics for growth.

On Demand

Public fund deposits are an acceptable and viable funding option for all federally insured credit unions, regardless of whether you are federally or state chartered. If this fits your credit union’s bill, please join us and PMA Funding for a live webinar to learn more about how your credit union can take advantage of public fund deposits. Topics will include the benefits and value public fund deposits can provide to your credit union’s funding strategy, the programs available, and how your credit union can get started adding public fund deposits to your portfolio. Hosted by Bob Post, SVP, Chief Investment Officer for Corporate One, Perry Jones, VP, Portfolio Manager for Corporate One and Jim Lutter, SVP of PMA Funding.

On Demand

With Gro Account Opening, Achieva Credit Union saw a 30% increase in the number of submitted applications in comparison to their former account-opening product.

On Demand

Are you wondering how APIs (Application Programming Interfaces) can provide a more seamless user experience, but you’re not exactly sure what they are or how they work? Our two-part live webinar series will bring into focus the role of APIs in today’s technology.

In part one, we define what an API is and discuss how industry trends are driving the growth of API-centered technology. 

On Demand

Are you wondering how APIs (Application Programming Interfaces) can provide a more seamless user experience, but you’re not exactly sure what they are or how they work? Our two-part live webinar series will bring into focus the role of APIs in today’s technology.

Part two examines specific use cases from several credit unions that have implemented APIs and related technology and how your credit union can take advantage of the opportunities APIs represent.   

On Demand

Identity Management and the Member Experience

Improving your members’ experience for accessing applications frequently means balancing security and risk. The more security required, the higher the burden on the member to remember complex passwords or use multi-factor authentication mechanisms. This webinar explores how to balance the new mechanisms that reduce both friction and fraud without sacrificing an optimal member experience.

On Demand

To help credit unions cut through the clutter of information on real-time payments, Corporate One, in partnership with Payveris, summarizes where we are to date with the adoption and implementation of real-time payments in the U.S.

On Demand

The U.S. Faster Payments Council (FPC) will focus on facilitating the collaboration needed to develop and execute the faster payments road map to interoperability and ubiquity with a high-quality user experience by 2020.

On Demand

Once largely thought of as taboo, the use of external funding is now widely accepted throughout the credit union industry.

On Demand

Interest rates continue to rise predictably and transparently. Here are a few familiar strategies to consider for your credit union’s investment portfolio.

On Demand

Sanctions are one of the most complicated issues that we come across in the financial sector. This article includes three good tips to follow when dealing with OFAC.

On Demand

While the “member for life” tenet might make sense from a community outreach and business standpoint, there are significant money laundering and terrorist financing risks associated with the practice.

On Demand

Some members of Congress would like to update the BSA, which was originally passed in 1970, to better reflect the current state of our industry.