Trauma-Informed Milieu Care in Residential and PHP Settings
About This Webcast
This presentation explores trauma-informed communication, avoidance, threat responses, shame, and treatment adaptations for individuals with mental health disorders, eating disorders, and trauma histories in higher levels of care. Participants will review trauma treatment modalities that can be effectively applied in short-term treatment settings and learn practical strategies for creating a trauma-informed environment. Presenters will share approaches that empower all staff - regardless of role or clinical background - to deliver compassionate, trauma-informed care. Educational Objectives: Following this presentation, participants will be able to… Describe three trauma-informed approaches used in residential and partial hospitalization settings to support effective treatment for individuals with trauma histories. Explain the concept of the window of tolerance and its implications for patient care in higher levels of treatment. Identify two accommodations that can facilitate adjustment to residential treatment and promote patient safety, engagement, and retention.
Speakers
Colleen Soldano, LCPC
Executive Director , Eating Recovery Center
Colleen graduated with her M.A in Clinical and Counseling Psychology from the Chicago School of Professional Psychology. Colleen has several years of experience working in higher levels of care and outpatient private practice. Throughout her career, she has worked with children and adults, provided clinical management, and developed programs for co-occurring disorders and substance use prevention. She specializes in Substance Use Disorders, Eating Disorders, and Exposure and Response Prevention Therapy. Throughout her career, Colleen has demonstrated a passion for supervising and training staff to enhance their professional development, program development to ensure patients receive quality care, and overseeing daily operations to improve patients access to treatment, treatment outcome, and employee satisfaction. Colleen started working at Eating Recovery Center in 2021. Working at Eating Recovery Center has allowed her to be part of an organization that provides specialized treatment and is committed to giving people access to quality care.
Cordelia Loots-Gollin, LCSW
Clinical Director , Eating Recovery Center and Pathlight Mood & Anxiety Center
Cordelia graduated with her Master of Social Work from the University of Pennsylvania. Cordelia has worked in a variety of settings including various Chicago neighborhoods as a community social worker, level 1 trauma centers, a community mental health center, and outpatient private practice. Cordelia brings a wealth of experience to ERC Pathlight, which includes her work with a diverse range of client populations, including pediatric survivors of gun violence, individuals with severe and persistent mental health, and with individuals and families in outpatient private practice. Cordelia loves to use data to improve mental health services and patient outcomes and is motivated by working together with her colleagues to solve complex problems. Cordelia brings her passion for training and supervising clinicians and expanding access to care to her work as a clinical leader. Cordelia started working at Pathlight Mood and Anxiety Center location in the heart of Downtown Chicago in 2023. She values the opportunity to connect with referring providers from a range of settings, as well as her colleagues at ERCP sites across the country.